Shipping & Delivery Policy

Company Name : OWLETO TECHNOLOGIES PRIVATE LIMITED.

Owleto Shipping and Delivery Policy

Welcome to Owleto! We're dedicated to providing you with a seamless shopping experience. Below is our Shipping and Delivery Policy to ensure you know exactly what to expect when you order from us.

Shipping Policy

  1. Order Processing:

    • Orders are processed within 24 hours of receipt. Orders placed on weekends or holidays will be processed the next business day.
    • An email confirmation will be sent upon the successful processing of your order.

  2. Shipping Charges:

    • Shipping charges vary based on the weight of the order and the delivery location. The exact charges will be displayed at checkout.
    • We offer free shipping on orders over a certain value (you can specify the amount).

  3. Carrier Information:

    • We partner with reputable carriers to ensure the safe and timely delivery of your order.

Delivery Policy

  1. Delivery Timeline:

    • Our standard fulfillment timeline is 3-7 days following order processing.
    • Please note that this timeline is an estimate and could vary based on factors like location, carrier delays, or unforeseen circumstances.

  2. Tracking Your Order:

    • Once your order is dispatched, you'll receive a tracking number via email.
    • You can use this number to track your order's progress on our website.

  3. Receiving Your Order:

    • Please ensure someone is available to receive the order at the provided delivery address.
    • In case of any delivery issues, contact our customer service team immediately.

  4. Damaged or Lost Orders:

    • If you receive a damaged item or if your order is lost in transit, please contact us within 48 hours of the expected delivery date.
    • We will work diligently to resolve the issue, either by replacing the item or processing a refund.

Additional Information

  • International Shipping:

    • Currently, we only ship within [Kerala,India].
    • We plan to expand our shipping to international destinations in the future.

  • Customer Service:

    • For any queries or assistance, please reach out to our customer service team at [support@owleto.com/+91 97784 16200].

Thank you for shopping with Owleto. We're committed to ensuring your satisfaction with every order!